Explore Our BDC Team

Internet traffic is growing and we need to meet the demand!  Your job is to set appointments for our expert sales department.  It's as easy and simple as that.

Job Description:


You will be responsible for receiving and responding to web based electronic inquiries (leads) and incoming sales phone calls that result from prospects and customers visiting Zeigler Auto Group, associated web sites and other lead sources.  The Internet Sales Representative will be evaluated based on performance standards that measure how many leads were converted to showroom visits and how many of those showroom visits resulted in a sale. You will utilize and/or learn both traditional and Internet-specific automotive sales processes.

 

Job Duties:


  • Execute customer communications via email, telephone and text and at times face-to-face, in line with standards and processes.
  •  Set dealership appointments, achieve lead-to-Dealership conversion and sell products based on department standards.
  • Enter all prospect communications, notes, records, and customer appointment data into the CRM.
  • Maintain tracking boards showing Internet sales updated each day of the month.
  • Prepare reports showing appointments scheduled, customer appointments kept, and customer sales based on leads received.